At Konova (operated by RIGHT SPORTS APPARELS), we aim to deliver your order quickly and safely.

1. Order Processing

• Orders are processed within 1–2 business days.
• Orders placed on weekends or holidays will be processed the next working day.

2. Shipping Timeline

• Metro cities: 2–4 business days
• Other locations: 3–7 business days

3. Shipping Charges

• Calculated at checkout based on location.
• Free shipping on orders above ₹999 (recommended strategy).

4. Delivery Partners
We may use trusted partners like Porter, Borzo, or other courier services.

5. Order Tracking
Tracking details will be shared via WhatsApp or email once dispatched.

6. Delays
Delays may occur due to:

• Weather conditions
• Courier issues
• Incorrect address details

7. Address Accuracy
Customers must provide accurate shipping details. We are not responsible for failed deliveries due to incorrect information.